Repair Care Helpline

Privacy Policy

Effective Date: January 30, 2025

At Repair Care Helpline, accessible from http://repaircarehelpline.online/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services for home appliance repair and maintenance in Kolkata and its nearby areas.

1. Information we collect

We collect information from you to provide and improve our services. This may include:

• Personal Information: Name, phone number, email address, and physical address.
• Service Information: Details about the appliance and service requested.
• Website Usage Data: Information collected through cookies and analytics tools, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

The information collected is used for:

• Providing and managing our services.
• Communicating with you regarding your service requests, appointments, and follow-ups.
• Improving our website and services.
• Complying with legal requirements and preventing fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: To trusted partners who help us provide our services (e.g., technicians).
• Legal Compliance: If required by law or to protect our legal rights.
• Business Transfers: Your information may be transferred as part of a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your access to certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information, subject to legal obligations.
• Opt out of receiving marketing communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us:

• Email: contact.repaircarehelpline@gmail.com
• Phone: 858 299 5550

We value your trust and are dedicated to providing you with the best possible service experience.