Effective Date: January 29, 2025
At Repair Care Helpline, we strive to provide the best home appliance repair and maintenance services to our customers in Kolkata and nearby areas. This Refund Policy explains the terms under which refunds may be granted for services rendered. By using our services, you agree to this Refund Policy.
We are committed to delivering high-quality service. If you are dissatisfied with the service provided, please contact us immediately so that we can resolve the issue to your satisfaction. Refunds will only be processed as outlined below.
Refunds may be granted under the following circumstances:
Refunds will not be provided under the following circumstances:
To request a refund:
Once the claim is approved, refunds will be processed within 7-10 business days via the same payment method used (if applicable). If cash payment was made, refunds will be issued in cash or through an alternative agreed method.
In certain cases, instead of a refund, we may offer a rework of the service at no additional cost to resolve the issue.
If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us:
We value your trust and are dedicated to providing you with the best possible service experience.